Add Payment
The Add Payment screen lets you process a credit card transaction for this person, or add a record of a cash, check, or credit card payment that has already been made.
The Donor section of this form is pre-filled with whatever information is known about this person. Feel free to edit this information or enter additional information.
The Contribution section of this form will first ask you to select one of the following options:
- Process Live Transaction
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Process a real, live transaction. Many organizations use this as part of their telemarketing or direct mail programs. For example, the telemarketer can call a prospect and process a credit card transaction for the donor while they are speaking on the phone. Or, a donor may send his credit card number in response to a direct mail piece. An ARCOS user can then bring up the donor's record and process the credit card transaction.
- Add Offline Payment Record
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Add a record of a cash, check, or credit card payment that has already been made. Adding these records to ARCOS helps you gain a more holistic view of your supporters and lets you better target them with appropriate communications. For example, you would not want to communicate with a person as if they were a non-donor if in fact they had made a donation offline. You would want to thank them for their gift and engage them appropriately.